Our Customer Promise

We’ll put you first

The needs of customers are at the centre of our shop and are always at the heart of what we do.

We’ll provide you with excellent service

We are committed to providing excellent service to our customers.
We do this by:
• providing high quality support
• constantly updating our systems to ensure you have the easiest shopping experience
• increasing the number of products to offer
• giving our staff special customer service training
• making excellent customer service a goal for all our employees
• Ensuring fair and accurate ordering
• We can continue to learn new ways to improve our services.

We’ll listen to you

Your feedback is important. It helps us provide better services.
From time to time we may send you a survey, we would appreciate you taking the time to fill it out.

If you have a question regarding our customer service, please contact us.